Frequently Asked Questions

Do you have a shop?

No. Caritas Cake Design is a studio bakery with a five star hygiene rating, and everything made here is made to order. If you'd like to visit to see where you cake will be made, or to discuss a design in person, please get in touch.

How far in advance do I need to order?

As I can only fit so much in a week I recommend booking as far ahead as you can.

I normally suggest about 6 weeks for celebration cakes.

Wedding dates can be booked in as soon as your venue has been booked, but the final quote is not confirmed until a year before the Big Day.

 

You can book in without knowing exactly what you want, so if you know the date, but have no idea what you'd like yet, you can still guarantee your space. It's always worth checking if you've left it a bit late though as I may be able to squeeze you in. Designs for all cakes need to be confirmed at least four weeks before the day.

 

Contact me to check availability for your event.  

Do you need to leave a holding fee when ordering?

Yes.  All orders will need to leave a holding fee to secure the date.  The fee amount is dependant on the size of the order, and in most cases are non refundable and non transferable. The amount you leave will come off the final balance, and all balances must be paid a week before the cake leaves my care. If the order was placed last minute the full balance may be requested when the order is placed. Please read through my terms and conditions for all details regarding holding fees. 

Do you cater for allergies?

I can bake cakes using certain alternative ingredients such as gluten free flour, and will try my best to reduce cross contamination, but there is a risk that traces may still find their way into your cake, as such if you have a severe allergy, I wouldn't suggest my services.

I'm afraid I cannot offer dairy free.

Can you offer nut free?

I'm afraid not.  Most of my cakes are made without nuts in the recipe, however they are made in a kitchen where nuts are present, so traces may be in all my products.

Do you deliver?

I will deliver and set up all wedding cakes on the day of the wedding, ensuring your cake is safe, secure and beautifully presented. Celebration cakes under three tiers can be arranged for collection, or delivered locally for a small fee. Three tiers and over are transported in sections, so I will arrange delivery with you.